So we called down to the entrance desk to allow them to know, to no avail bc they didn’t present or contact us back either. The “complaint name” received via to somebody, the next day about 24 hours later and provided us a $50 meals credit to any of their Caesar’s owned eating places. WHAT A JOKE. Of course upon checkout, there wasn’t an actual individual to satisfy with and we could not chance missing our flights over one other disappointing customer support experience, so we had been forced to used the self kiosk to take a look at. We will NEVER recommend the Flamingo to anybody for something. We respect you taking the time to provide your suggestions, Lisa. Your comments have been shared with the appropriate group for his or her enter and a spotlight. We worth your patronage and hope to look ahead to welcoming you again.
However, I did name concerning the lack of hot water and somehow they made some adjustment and obtained the water hotter within a few hours. I did not complain about the different things in the room. This enterprise makes use of tools provided by Tripadvisor to encourage and acquire guest critiques, together with this one. Thank you for taking the time to share your expertise with us, John! We cannot wait to welcome you back for another great time at Flamingo Las Vegas quickly.
- We appreciate you taking the time to provide your suggestions, Lisa.
- This business uses tools offered by Tripadvisor to encourage and gather guest evaluations, together with this one.
- We inquired what could possibly be carried out relating to the TV problem and she or he offered to “upgrade us” to a room with a similar view.
Review tags are currently solely out there for English language evaluations. This evaluation is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on evaluations.
Not The Most Effective – Flamingo Las Vegas Resort & Casino
We are planning a big group journey (12-14) in March. I am coordinating it and was recommending to the others we keep on the Flamingo because of its location and my good experiences there in the past. Instead, we are going to stay elsewhere (Harrah’s, New York, etc) similar in worth but a lot cleaner and not in such a state of dis-repair. Next time we will stay at a sister-property like Harrah’s or the Linq. Something similar in price but wanting a lot better. Until some modifications occur, I will not advocate this place to anybody. I did notice that a variety of the buttons int he hallways for the elevators did not work.
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This is not the Flamingo I even have stayed at and loved in the past. Thinking we would not be in the room a lot, we decided to just make-do. When we woke Monday I needed to jump dirt roulette int he shower. Water barely warmed up, so I took a fast one. I do not usually name and complain because I don’t want them pondering I am on the lookout for any freebies.
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Stayed here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday evening and nonetheless needed to wait in line for almost an hour to use a self examine in kiosk. Initial impression was the room was very nice but the TV didn’t work. We were suggested to check in w the front desk in the AM, which we did. They asked if it was okay to enter the room whilst we had been gone for the day, sightseeing.
Not The Best – Flamingo Las Vegas Resort & On Line Casino
I inform the employee that we need to speak to the manager, and gesture to the blonde lady that was identified to us, but she sees me, activates her heel and walks the other means. We inquired what could be done regarding the TV concern and she provided to “improve us” to a room with an analogous view. I referred to as the customer service line as quickly as more to see if there was ANYONE else that I may speak to and all I obtained back was an unapologetic, monotone, lady that offered to file a grievance for me. We waited the relaxation of the evening for the Engineering Manager to show up along with his “explanation or apology” but you guessed it, no present.
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We recognize you taking the time to provide your feedback, Timgerkman2021. We recognize you taking the time to offer your feedback, Saleslady730. We recognize you taking the time to provide your suggestions, Katie. Roulette vendor was mean and took her candy time rearranging chips. Other individuals walked away from the desk as a end result of her horrible attitude. This was my third and last time staying on the flamingo.
Not The Best – Flamingo Las Vegas Lodge & On Line Casino
We gave the OK however my husband took photos of all of our stuff earlier than we left. I tried to call the customer service quantity however was knowledgeable that they had been out of the US and I needed to speak to someone on site. So, you guessed it, we waited in the line, tried to keep calm and hopeful that somebody would make it proper in the lengthy run. My husband also tried to speak to Caesar’s Rewards, , and they only pointed out what the manager appeared like so we might ask to talk to her once we made to the front of the line.